Terms And Conditions
This agreement (“Terms and Conditions of Use” or “TOU”) governs your access to and use of the website and all related digital platforms, features, content, tools, and services (collectively, the “Website”).
The Website is owned and operated by FINTECHGLOW Capital Consultancy Pvt Ltd, a company incorporated under the Companies Act, 2013, having its registered office in India (hereinafter referred to as “Taptap Loans”, “Company”, “We”, “Us” or “Our”).
By accessing, browsing, registering on, or using the Website or any of its Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions of Use, along with our Privacy Policy and any other policies referenced herein.
Taptap Loans reserves the right to modify, amend, or update these Terms of Use at any time without prior notice. You are advised to review this page periodically. Your continued use of the Website following any changes shall constitute your acceptance of such revised Terms.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and Taptap Loans. If you do not agree with any part of these Terms, you must not access or use the Website or any Services offered therein.
Your continued use of the Website shall constitute your unconditional acceptance of these Terms.
2. Website Availability
Taptap Loans takes reasonable efforts to ensure that the Website is accessible and operational at all times. However, uninterrupted access cannot be guaranteed due to factors beyond our control, including, without limitation, system failures, internet outages, maintenance, or force majeure events.
Taptap Loans shall not be liable for any loss or damage arising from the temporary unavailability of the Website. Where feasible, advance notice of scheduled maintenance may be provided, but we are not obligated to do so.
3. Collection of Information
The information we collect includes:
- Your Name
- Your Mobile Number
- Your Email Address
- Information is shared by our business partners, lenders, or third-party service providers in connection with Services availed by you
This information is collected only for the purpose of communicating with you, responding to your inquiries, and providing our services. We do not collect financial details, credit information, or identification documents through this Website.
4. Use of Collected Information
The personal information we collect, including your Name, Mobile Number, and Email Address, is used for the following purposes:
- To contact you and respond to your inquiries or requests
- To provide and improve our services and user experience
- To send service-related updates, important information, or offers (where permitted)
- To maintain internal records, analytics, and performance monitoring
- To comply with applicable legal or regulatory obligations
We may share your Name, Mobile Number, and Email Address with trusted third-party service providers strictly for business operations and service delivery. These may include customer relationship management (CRM) systems, analytics providers, communication platforms such as WhatsApp API providers, or other technology partners. Such sharing is limited to necessary purposes and is done under applicable data protection and confidentiality obligations.
5. Credit Information Authorization
By using the Website and availing Services, you hereby:
- Authorise Taptap Loans, and/or the relevant Bank/NBFC to act as your authorised representative to obtain your credit information from any Credit Information Company (CIC) or credit bureau in India
- Consent to the sharing of such credit information with Taptap Loans for the purpose of providing Services
You acknowledge and agree that:
- The CIC shall not be liable for providing your credit information to Taptap Loans
- You shall not raise any claims or objections against the CIC for such disclosure
- This consent is given voluntarily and without coercion
- The authorisation shall remain valid for a maximum period of six (6) months, or until the purpose is fulfilled, or until withdrawn by you in writing
6. Fraud Prevention and Compliance
- Share relevant information with fraud prevention agencies, banks, NBFCs, or regulatory authorities
- Take necessary actions to prevent fraud, money laundering, or misuse of Services
7. Marketing and Communication Consent
You consent to Taptap Loans and its trusted third-party partners contacting you via email, SMS, WhatsApp, telephone, or other modes of communication regarding products, services, and promotional offers.
You may withdraw your consent for marketing communications at any time by contacting us via the email Enquiry@taptaploans.in
8. User Account Security
You are responsible for maintaining the confidentiality of your login credentials, including your username and password.
If you suspect unauthorised access, loss, or misuse of your account credentials, you must immediately notify us. Taptap Loans shall not be liable for any loss arising due to unauthorised access caused by your failure to safeguard login credentials.
9. Do Not Call (DNC) / Do Not Disturb (DND) Waiver
By using the Website, you expressly consent to receiving communications from Taptap Loans notwithstanding any DNC/DND registrations on your phone number, for purposes related to Services, transactions, or updates.
10. Limitation of Liability
Taptap Loans shall not be liable for:
- Decisions taken by lenders or financial institutions
- Losses arising from reliance on Website content
- Indirect, incidental, or consequential damages
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Courts in India shall have exclusive jurisdiction over any disputes arising out of these Terms.
12. Grievance Redressal
For any questions, concerns, or complaints regarding these Terms or the handling of personal information, you may contact our support team, at Enquiry@taptaploans.in
info@taptaploans.in
+91-92896 68065
